KidneyMateJoin early access
A clinician working at a laptop
Privacy, safety and trust

Your health story
belongs to you.

KidneyMate asks people to record the private texture of daily life. We treat that as the responsibility it is, with specific commitments, visible boundaries and humans kept in the loop.

Human review · By design
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01Opt-in

Specific, visible and reversible sharing

02Never

Sold or used for advertising

03Human

Review before clinical action

Four commitments, in writing

You choose what is shared. You can take it with you.

Records are designed as a private diary first. Sharing with a care team is intended to be opt-in, specific and reversible. Export and deletion rights are part of the product design.

KidneyMate collects the minimum needed to support self-management and care. Health information will not be sold, rented or used for advertising.

An older adult using a phone at home
KidneyMate / 01
The architecture of trust

The most important safety feature is a person.

Nothing the system notices becomes clinical action without a qualified person reviewing it, weighing it against the patient’s context and deciding.

Consent changes, access to records, reviews and target updates are intended to be traceable. Pilot governance comes before patient records move.

A clinician and patient speaking together
KidneyMate / 02
Our AI position

Bounded, explainable and never pretending to be a clinician.

The core product direction begins with transparent rules and trends a clinician can inspect end to end. The website explainer is limited to approved general education and refuses diagnosis, medication changes and treatment decisions.

Urgent language is redirected to Australian emergency pathways. Free-text questions should not contain identifiable health information.

In immediate danger in Australia, call Triple Zero (000). For urgent health advice, call healthdirect on 1800 022 222.

A phone displaying health information
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No black boxes

“Why am I seeing this?”
is a product requirement.

Every insight must be able to show which records, which rule and what changed from the person’s usual pattern. If a future feature cannot meet that bar, it waits.

Designed in the details

The work behind
the calm.

01

Consent management

Clear, specific, revocable and logged so a person can see what they agreed to.

02

Audit trails

Access to records and review actions are intended to be traceable: who, what and when.

03

Security practice

Secure development, independent testing before pilots and a documented incident-response process.

04

Clinical governance

Named review responsibility, ethics, privacy and safety arrangements for every pilot.

Trust is earned in specifics

Ask us the
hard questions.

If you need more detail for yourself, your service or an ethics committee, start a direct conversation.

Contact KidneyMate